Frequently Asked Questions

Everything you need to know about your SKYZONE FPV gear and orders.

What is the standard shipping time for international orders?

We typically process orders within 1-3 business days. International shipping via standard carriers usually takes 7-15 business days, though expedited options are available at checkout.

Do SKYZONE goggles come with a manufacturer warranty?

Yes, all our FPV goggles and electronics include a 12-month limited warranty covering manufacturing defects and hardware failures under normal use conditions.

How can I update the firmware on my SKYZONE device?

You can download the latest firmware files from our official website's 'Support' section. Connect your device via USB to your PC and follow the step-by-step instructions provided in the manual.

What is your return policy for opened products?

We accept returns within 14 days of delivery. To be eligible, items must be in their original packaging with all accessories. Please note that shipping fees for non-defective returns are the responsibility of the customer.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay to ensure a secure and seamless checkout experience.

Are your goggles compatible with both analog and digital systems?

Most SKYZONE goggles feature a modular bay that supports various third-party analog receivers. High-end models also include HDMI-in ports to support digital systems like Sharkbyte or Walksnail.